Ordering Tom Sports:
Browse through our catalogue and click on any items that you wish to buy and put them into the shopping basket. When you have made your selection, click on “checkout” You will then be asked to provide details so that we can process the order.
Delivery Schedule:
We try to process all orders, where possible, very quickly. Whilst most items will be despatched within three working days, please allow 3-5 days for delivery within the UK, 5-7 days for Europe and 7-14 days Rest of World.
Availability
Items which are shown usually are in stock and available for immediate despatch avoiding messy "back orders". However, we will inform you delivery schedule if any item is not in stock due to excess orders taken.
Payment:
We accept payment by Postal Order, Cheque (sent by registered mail) We also accept PayPal, safe online payments that allow you to pay with your credit or debit card.
Buyers from outside the UK
please note: We do not accept cheques or money orders in any other currency other than GB Pound Sterling £’s
Packaging:
At Tom Sports, We want you to receive your purchase in the same great condition it left us. We use only good quality, new materials for packaging and take great care to reach the destination safe and sound.
Deliveries to UK mainland (inc. Northern Ireland)
For UK mainland deliveries, postage will be charged at cost includes packaging and handling. The postage cost is shown on this page, if it is not, please email Tom Sports for a quote. Items mailed within the Uk will normally be sent RM First Class Delivery, other options are also available. Heavier items may be sent Parcel Force 48 hour Service and will normally be insured for the full replacement value of the item. RM First Class Recorded and Special Delivery Options can found while checkout.
Shipping:
Absolute Free Delivery on All Orders for UK Mainland, Ireland and Europe Only
Returns:
If you are not happy with your purchase, please return it to us within 10 days. We will make a refund or exchange, provided the goods are returned in perfect condition and in their original packaging. Please return the delivery note with the item and state the reason for the return.
Please address return parcels to:
Tom Sports Store
21 Nicholes Road
Hounslow
Middlesex
London
TW3 3QH UK