Please note - these Terms & Conditions do not supersede your statutory rights under the Sale of Goods acts: they are merely designed to clarify the principles and procedures by which we operate. In any event, we aim to serve our customers fairly and squarely and - should a dispute arise - we will always seek to find a speedy and amicable solution to the problem.
Pricing and availability
The total price of your goods will be stipulated at the time you place your order or at the checkout when your order has been confirmed. All prices are in pounds sterling including the relevant taxes for the UK where applicable.
The 'confirmation' stage sets out the final details of your order. Following this, we will send to you an order acknowledgement e-mail detailing the products you have ordered. Please note that this e-mail is not an order confirmation or order acceptance from Tompro.
Acceptance of your order and the completion of the contract between you and us will only take place on despatch of the products ordered to the address supplied unless we have notified you that we do not accept your order or you have cancelled it in the meantime.
While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
We reserve the right to refuse or cancel an order for goods if it has been listed at the incorrect price due to a typographical error.
All products and services offered for sale on this website are subject to availability and may be withdrawn at any time. Pictures used are for illustration only and although we endeavor to be as accurate as possible, may differ slightly from the actual product supplied. If goods cannot be supplied for any reason we will contact you and you will not be charged for the items ordered. If payment has already been taken, you will be refunded for the cost (and any postage charges if applicable) immediately.
We endeavor to hold stocks of all our active products, but if we are out of stock of your chosen item we will inform you of an estimated delivery date (subject to availability).
Enquiries and Complaints
If you contact us with an enquiry or complaint, it is our policy to reply to you within 24 hours of your initial email.
Tel: 0044 7948 367266
Tom Sports Ltd, 2C Minterne Avenue, Southall London UB2 4HN, United Kingdom
This site www.tomsports.co.uk is © 2017. The contents of site pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark of Tom Sports. No permission is given in respect of use of any of the above and such use may constitute an infringement of the holders’ rights.
ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may:
Copy, print (one copy only) or download extracts of the material on this website for the sole purpose of using this website in good faith for domestic purposes or placing an order with Tom Sports; and
Copy print (one copy only) or download the material on this website for the purpose of sending to individual third parties for their personal information provided that you do seek no commercial advantage or benefit from so doing and you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.
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